Policy - ClashCases

Shipping & Policies

Welcome

Hello!
Thank you for viewing our phone cases :). If you are in the market for Switch Plate Covers Please visit our sister site https://www.etsy.com/shop/switchcoversupply

If you have any questions regarding our cases please let us know.

We look forward to making your case !

Payments

Please pay immediately after checkout. Once the phone case is in production it can not be cancelled.

Shipping

Our turnaround time is typically 5-7 business days. We ship USPS for USA orders

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

Request a cancellation within: 3 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Questions about your order?

Please contact me if you have any problems with your order.

Returns and exchange details

I gladly accept returns and exchanges
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery. Must be in original package and must be unused. Refund does not include original shipping cost.

I would love to replace or remake the case if the print doesn't meet your standards =D.